not be returned without first obtaining a return
authorization number( RA#). All items must be returned
brand-new in original packing with the receipt. All returns
are subject to a 15% restocking charge. All refunds will be
made in the form of store credit. No returns on cutlery or
furniture. All custom fabricated items and/or special
orders are not subject to cancellation after 24 hours.
Refunds on a deposit made within 24 hours are subject to a
5% fee. After 24 hours a store credit of the deposit less
5% fee will be given. Customer must contact the original
manufacturer for warranty exchange of the damaged or
defective products if applicable. Additional charges may be
occurred for Products returned with missing parts or broken
items such as manuals or accessories. All return shipments
to be prepaid by customer.