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Shipping Information
Free Shipping Offer: Ideal Restaurant Supply offers Free shipping on orders over $150 on most items. However, certain heavy items such as Cast Iron Product, Heavy Equipment, Shelving, etc, are not included in this offer. There will be a note in the item description wherever the free shipping offer is not in effect.
Shipping costs vary depending on the chosen items and shipping destination. You can estimate your shipping charges on the shopping cart page. The shipping cost shown in the shopping cart is the price charged by UPS. If there is any problem, please give us a call at 516-482-7000.
 

Ideal Restaurant Supply offers the following ways to ship your order:

  1. Next Day Air: features fast, reliable delivery to every address in all 50 states UPS guarantees delivery by 10:30 a.m., noon, or end of day the next business day depending on destination.
  2. Next Day Air Saver: offers an affordable delivery option for those important shipments that require next-business-day delivery, but don't have to be there in the morning. UPS guarantees delivery by 3:00 p.m. or 4:30 p.m. to commercial destinations where UPS Next Day Air delivery is committed by 10:30 a.m. or noon, respectively. Shipments to residential locations within the Next Day Air Saver area are delivered by end of day.
  3. 2 Day  Air provides guaranteed on-time delivery to every address throughout the United States (excluding intra-Alaska shipments) by the end of the second business day. This service is an economical alternative for time-sensitive shipments that do not require overnight or morning service. UPS 2nd Day Air service provides substantial savings compared to the rates for overnight air service.
  4. 3 Day  Select The ideal mix of economy and guaranteed on-time delivery, UPS 3 Day Select guarantees delivery within three business days to and from every address in the 48 contiguous states.
  5. Standard Ground shipment : Standard Service - This is our best value shipping service. You will receive your product within 1 to 6 business days depending on location. Please consult the map below.

  • Note to customers in Hawaii: Standard and Express shipping are not available. Premium shipping of your purchase will take approximately 2-3 days.

Processing/Shipping Times:Ideal Restaurant Supply currently ships orders during normal business days (Monday-Friday), weekend shipment of orders is currently not available. We make every effort to ship orders within 24 hours of order placement. If your order is placed before 12pm Eastern Time, we will do our best to ship it on the same day. Orders received after 12pm usually ship the next business day.

  • Back-Order - For regularly stocked Items that are temporarily out of stock you will be notified via email and we will ship the item as soon as it is in stock. We will not charge you until your item is actually shipped.
 
 
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For questions or assistance, call Ideal Restaurant Supply  516.482.7000

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